State Farm® Insurance Agent Shanda Martin

"The customer service I received today was phenomenal! Omar was both professional and kind. 10/10 experience, thank you Omar!"

"Exceptional service experience resolved any issues and concerns in a professional and caring manner Thank you Mercedes"

"Kaleigh was so helpful and supportive of my wants and needs! Very good experience and service!"

"Very friendly , great price and fast service by Jose and his office. Thank You !!!"

"They help me out to pay less in my auto and home insurance. Jose did a great job going over coverages and discounts."

"Great customer service from Jose, he was really helpful. He was very good explaining our policy and price was even better. I would recommend this agency to my friends and family. Thank you !"

"Hands down, the ABSOLUTE best!!! While on her vacation, Shanda called to address a question that I had. I heard the music in the background and thought they were having a themed office party. Not only was she on VACATION but she called me when she returned, just like she promised!!! It means a lot to be treated with kindness and care. If you want an agent that definitely goes OVER and BEYOND, then she is the person for you! Thanks Shanda!!! When you call, tell them LeAnn sent you. :)"

"Omar is best insurance agent I ever had, he was very professional, knowledgeable and very kind, he saved us tons of money on our home & auto insurance. We are glad we switched to State Farm Insurance. Thanks again Omar for saving us money. You Rock!"

"Omar made transferring my insurance from NC back to Texas very simple and easy. The best part was that he followed-up when I had forgotten about doing it!"

"Omar Brodrick was very knowledgeable and helpful in assisting me and getting me the right policy. Will definitely work with him again!"

"I’ve been with Shanda Martin’s offices for over a year now and while every one is kind, I will be looking for another provider. It seems that any time I call their offices, no agent is available to take my call. I understand that people are busy and not everything should be dropped to cater to my needs, however, when I do get someone on the phone, my problem is never solved. For over six months I was given incorrect insurance information and dealt had an issue that could only be ‘fixed by corporate’. Once again understandable, however that issue was simply switching to a multi house hold driver account and I wasn’t informed it was a corporate issue until month three of bi weekly calling and emailing with the insistence it would be handled by the “end of the week”. When the person I was working with was let go, I had to be the one to call and bring the issue (I’d been working on for months!) to their attention to have my matter handled by a new agent. Recently, I was in a fender bender and the other drivers insurance company contacted me. I call Shanda’s offices to understand the best course of action. Once again, I was told no one was available and an agent would give me a call back. God forbid I miss the call, getting a hold of someone is like playing phone tag. I’m really disappointed because of these great reviews, and my experience might just be luck of the draw. If you don’t have time to constantly call, email, and stay on top of an insurance agency I don’t think their offices are for you."

"Shanda Martin has made our life easier with her professional service as a State Farm Insurance Agent. I highly recommend Ms. Martin for your Coverage needs for your home and for protection of your family. Thanks Shanda"

"It was a great experience the agent was respectful and very helpful with the information I needed he helped me get my car insurance very happy with his service ! If you are looking for insurance call Shanda Martin they have the best service!"

"Omar Brodrick was very helpful and responsive."

"Omar was great"

"Omar and the other agents at Shanda Martin insurance agency have been very helpful and attentive to our insurance needs. We highly recommend working with this office."

"Omar was quick and helpful!"

"Shanda and her team are very responsive and answered all my questions with detail. They took the time to explain the policies I had questions about and explained how I can make simple changes in my plan to save money. I also received excellent follow up and personable phone calls. I highly recommend working with Shanda and her team."

"I have been with this agent for many years and they have been great. They are prompt to respond to requests and are very helpful when changes/upgrades are needed to policies. Every person in this office are completely customer focused. I highly recommend!"

"Great agents! Great service!"

"Mercedes did a wonderful job assisting me today and got me back on the road"

"Omar is a fantastic agent, who is kind and thoughtful and takes the time to explain everything to find the best match for me. Couldn’t have asked for a better agent!"

"It is and has always been a pleasure working with Omar as my agent at State Farm."

"I was very happy with the help I got. Everything was explained so I understand it. The transaction went smoothly. Would absolutely recommend to others."

"I spoke with Skyler with Shanda Martin's office at State Farm insurance agency in Uptown Dallas TX and it was truly a pleasure, I purchased insurance from them before and the people their always gave me a warm and welcoming feeling, they really don't work hard at being welcoming and helpful, it really comes natural for them. If you need any insurance and a pleasant rest of your day, give them a call and make sure you tell a friend or your family members if they need Insurance and a smile and a chuckle or two :), they will make your day a pleasant one."