State Farm® Insurance Agent Shanda Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kat258 South
May 6, 2026
5
out of
5
rating by Kat258 South
"Jose Rocha worked with me & took any extra steps he needed to in order to get me a great price and all the coverages I wanted. He was honest, professional & a pleasure to work with. I would highly recommend him and this Office!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Anitha Jackson
May 6, 2026
5
out of
5
rating by Anitha Jackson
"I have been with Statefarm for thirty years. Their customer service is prompt professional, and the claims process is straightforward I highly recommend them!"
We responded:
"Anitha, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shanda Martin’s Team is just a call or email away!"
jessie bonnett
April 30, 2026
5
out of
5
rating by jessie bonnett
"I had the pleasure having Marieva today helping me with my insurance. She is amazing, kind patience and helpful joyful young lady to give me such excellent customer service!!! Thank you so very much for making my day easier and brighter Marieva!!!"
We responded:
"We truly appreciate you, Jessie! Thanks for all the years of entrusting our insurance agency with your insurance needs."
Valeria Mandujano
April 30, 2026
5
out of
5
rating by Valeria Mandujano
"Jose has been very helpful throughout the process of changing insurance policies to State Farm, I’m so glad we did the change!"
We responded:
"Valeria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shanda Martin’s Team!"
McCall Zerboni
April 29, 2026
5
out of
5
rating by McCall Zerboni
"Regina was so helpful, hardworking, diligent to help solve issues, patient and kind! her commitment to excellence, care of customer, and how well spoken and articulate she was really impressed me! a 10/10 worker in my opinion. thanks again regina!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanda Martin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
breana cobb
April 29, 2026
5
out of
5
rating by breana cobb
"She was super nice and helpful. Great experience, I loved talking with her, she is super amazing. 💜"
We responded:
"Thank you for the generous review, Breana! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
yousef akanan
April 23, 2026
5
out of
5
rating by yousef akanan
"Excellent service on time, without any delay."
We responded:
"Yousef, thank you for your kind review of State Farm Agent Shanda Martin’s Team. We appreciate it!"
Ronetha Johnson
April 14, 2026
5
out of
5
rating by Ronetha Johnson
"Reginacwas very professional and she called me back as she said she would. Thank you"
We responded:
"Ronetha, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shanda Martin’s Team!"
danny jaquez
March 18, 2026
5
out of
5
rating by danny jaquez
"Regina is awesome she was able to help me navigate the sf app."
We responded:
"Wow, thank you for the 5-star review, Danny! We truly appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch. Regina is always happy to assist! "
LaQuanda Thompson
March 13, 2026
5
out of
5
rating by LaQuanda Thompson
"Marieva was very knowledgeable and patient. She was prompt in returning my calls and answered all of my questions.I am glad I returned back to the Shanda Martin State Farm family!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you, LaQuanda!"
Quanise Decuire
March 3, 2026
5
out of
5
rating by Quanise Decuire
"Omar was such an amazing agent!!! Thanks for being so informative 😊"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you, Quanise!!"
Kenneth Williams
February 17, 2026
5
out of
5
rating by Kenneth Williams
"I have had the fortunate experience of having Shanda Martin and her team as my insurance provider for my home and for my cars. I have been extremely pleased with their products and the icing on the cake is their customer service. Whenever I have had questions or needed assistance, Ms. Martin and her team made me a priority. I am currently exploring life insurance options, Ms. Martin and her team contacted me and we had a detailed and informative conversation regarding life insurance. They are very knowledgeable, kind and most importantly not pushy. THANK YOU SHANDA MARTIN AND TEAM!!!"
We responded:
"Mr. Williams, thank you for such a generous review and we truly appreciate all the positive feedback. Helping with life insurance needs is definitely a top priority for our office. Happy to help anytime! "
Raven - Ariel
February 4, 2026
5
out of
5
rating by Raven - Ariel
"Thank you Regina! You were amazing today. You were able to answer every question and set my mind at ease! Very personable as well!"
We responded:
"Thank you for reviewing our State Farm office, Raven! We’re thrilled to know you had a positive experience with us and look forward to continuing to support your insurance needs. Always happy to help! "
Kyla Hummel
December 31, 2025
5
out of
5
rating by Kyla Hummel
"Excellent customer service, very patient and knowledgeable."
We responded:
"Thank you, Kayla! Always our pleasure to help. "
Irijah Kinard
December 19, 2025
5
out of
5
rating by Irijah Kinard
"Omar was great in assisting me with my renters insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to assist with any additional insurance needs that you may have. Happy holidays!!"
Michael Parker
December 9, 2025
5
out of
5
rating by Michael Parker
"Omar was great"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lowkey Johnson
November 17, 2025
1
out of
5
rating by Lowkey Johnson
"Shanda has refused to pay the money I’m due because I canceled a policy months ago and they were still charging me for the policy. Then they’re retroactively up charging for another vehicle I have insured with State Farm because I canceled the one insurance policy"
We responded:
"Mr. Dawn, thanks for your feedback. We apologize for any confusion or frustration that you’ve experienced on your insurance journey. State Farm handles all refunds and has informed that the accurate credits were applied for your cancelled vehicle. We are happy to review any billing updates resulting from the change that you requested on your policy. Please contact our office at your earliest convenience. Thank you! "
Carmelita Wade
November 7, 2025
5
out of
5
rating by Carmelita Wade
"Jose was great and very informative I truly appreciate his professionalism"
We responded:
"Thank you for reviewing our State Farm office, Carmelita! We’re thrilled to know you had a positive experience and look forward to continuing to support your insurance needs."
riley haupts
November 3, 2025
5
out of
5
rating by riley haupts
"Omar was so helpful and made everything really easy to understand when switching over my insurance!"
We responded:
"Thank you for your 5-star review! We're so thrilled to hear about your great experience with getting your insurance set up. Always our pleasure to assist!!"
Alexa Magee
August 22, 2025
5
out of
5
rating by Alexa Magee
"Shanda’s office was quick to respond, and I had the pleasure of working with Omar, who was amazing! He made everything simple, answered all my questions, and got everything set up quickly. Highly recommend!"
We responded:
"Alexa, thank you for reviewing our State Farm office! Omar is always happy to help with your insurance needs. Please let us know if we can assist with any additional information."
Dumpy Dom
August 6, 2025
5
out of
5
rating by Dumpy Dom
"Omar made switching over my insurance from another state a breeze. He patiently answered all my questions (I had a lot!) and transparently helped me find the best deal for my situation. To cap it off, he even gave me restaurant recommendations 😄 with my new, low rate, I might be able to try a few!🤤"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brenda Estrada
July 25, 2025
5
out of
5
rating by Brenda Estrada
"Soy nueva con state farm pero hasta el momento tengo buenas referencias de ellos, mi agente se llama José y lo recomiendo al 100%. Buen servicio y atento. Gracias."
Paul Wright
July 11, 2025
5
out of
5
rating by Paul Wright
"Omar was the best! Extremely helpful & efficient. Thank you again! 💪🏾"
We responded:
"Paul, thanks so much for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cesar Tijerina
July 7, 2025
5
out of
5
rating by Cesar Tijerina
"5 star customer service. I got the best quote, and car insurance set up in less than 30 minutes!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cecy Barrera
July 3, 2025
5
out of
5
rating by Cecy Barrera
"La mejor experiencia en customer service. Jose Rocha ha sido un excelente agente. Me ayudó a entender paso por paso todas mis inquietudes y preguntas. Muy amigable y te proyecta mucha confianza; te hace sentir en familia. El mejor con el que he tenido contacto cuando he buscado aseguranza. State Farm you’ve got the best agent, Jose Rocha!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."