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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricardo Del toro

March 17, 2025

5  out of  5
rating by Ricardo Del toro
"Jose rocha exelente atencion servicio muy rapido y comfiable muchas gracias 100 % recomendable ⭐️⭐️⭐️⭐️⭐️"
We responded:
"¡Agradecemos tus comentarios, Ricardo! Es un placer ayudarte con tus necesidades de seguro. Si necesitas ayuda con algo más, ¡no dudes en hacérnoslo saber!"
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Jennifer

March 7, 2025

5  out of  5
rating by Jennifer
"10/10 service!! Super helpful and very informative! Saved me alot with switching auto insurance, best decision! I highly recommend Omar for all insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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machaiah porter

March 5, 2025

5  out of  5
rating by machaiah porter
"I was helped by Omar, so i want to give him a special shout out! He was very personable, helpful and informative. He saved me $2000 annually! I definitely recommend him even if you just have questions you need answers to."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tanya Pitre

February 19, 2025

5  out of  5
rating by Tanya Pitre
"Kaleigh has been nothing but helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Georgia Gipson

February 14, 2025

5  out of  5
rating by Georgia Gipson
"I love Shanda Martin and her staff. Always there to help you in every way possible. Been with her for about 11 or more year. Thank you are all you do Shanda and her staff. Could not have ask for a better insurance company ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mia Favors

February 5, 2025

5  out of  5
rating by Mia Favors
"If you're looking for a wonderful agent and staff, then you should be doing business with Shanda Martin. I called this morning with a crisis and Kayleigh demonstrated compassion and excellent customer service. Thank you again Kayleigh . Your assistance today was greatly appreciated. I will never forget your support and kindness."
We responded:
"Thank you, Mia! We’re always happy to help in any way that we can. We look forward to continuing to support your insurance needs."
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Serenity Hargrove

February 5, 2025

5  out of  5
rating by Serenity Hargrove
"Omar was the the State Farm agent that assisted me with obtaining auto insurance for my new car. I was incredibly stressed and overwhelmed but Omar was so friendly, helpful, kind and professional. He explained things thoroughly and helped me get the best deal. I called multiple insurance companies before calling State Farm, but none compared to the great rate I received at State Farm. 10/10!! I'm definitely going to be sticking with State Farm for years to come and that's largely because of Omar's stellar customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cynthia Morris

January 31, 2025

5  out of  5
rating by Cynthia Morris
"Super great experience."
We responded:
"Cynthia, we’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know. Thank you!"
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Therman Lincoln

January 29, 2025

5  out of  5
rating by Therman Lincoln
"Omar was a big help to me today. Positive attitude and seems knowledgeable about his job."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maik Garcia

January 25, 2025

5  out of  5
rating by Maik Garcia
"Excellent service, very professional and efficient. Mr. @jose rocha is always very attentive and friendly. I recommend this office 100%"
We responded:
"Maik, we appreciate your review! We are delighted to know you had a great experience with our State Farm office in Dallas. We are always here to help!"
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hector rodriguez

January 24, 2025

5  out of  5
rating by hector rodriguez
"Omar was great. It's good when you talk to salespeople who know how to communicate with other people. I moved from allstate to state farm and saved over 800 a year. Allstate couldn't even compete against state farm."
We responded:
"Thank you for your 5-star review! We're so grateful to have you as our customer. Omar loves educating on insurance options and helping our customers to get the proper protection to meet their insurance needs. We're glad you got to experience the State Farm way!! "
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Raven Ariel

January 24, 2025

5  out of  5
rating by Raven Ariel
"Kaleigh was so kind today, took my payment and provided quick and knowledgable service! Thanks again!"
We responded:
"Thank you for reviewing our State Farm office, Raven! We’re thrilled to know you had a positive experience with us!!"
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Harish Kumar

January 23, 2025

5  out of  5
rating by Harish Kumar
"Best assistance is provided by Shanda Martin and team. Really appreciate their efforts."
We responded:
"Harish, thank you for your 5-star review! We are always happy to assist and provide you with remarkable service. "
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Ronald Batiste

January 22, 2025

5  out of  5
rating by Ronald Batiste
"My experience with Shanda Martin Insurance was wonderful José is a professional good attitude"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!!"
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Renee Greer

January 22, 2025

5  out of  5
rating by Renee Greer
"It is easy and a pleasure doing business with Shanda Martin at State Farm!"
We responded:
"Thank you, Mrs. Greer! Always our pleasure to help you!!"
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Luis Ramirez

January 14, 2025

5  out of  5
rating by Luis Ramirez
"Excellent and very courteous service by staff and specially Jose R...knowledgeable and always willing to help find options for savings!!!"
We responded:
"Luis, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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marco a garcia

December 23, 2024

5  out of  5
rating by marco a garcia
"Jose es muy Bueno y repondio toda mis dudas si problemas el es muy amable"
We responded:
"¡Nos sentimos honrados de recibir estos comentarios! Muchas gracias Marco. ¡Háganos saber si podemos ayudarlo con alguna información adicional para su seguro!"
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Mario Quintero

December 18, 2024

5  out of  5
rating by Mario Quintero
"I recently received my renewal notice from AARP (Hartford) for my car insurance and the rates had gone up again. I was contacted by Jose Rocha from State Farm with my requested quote for a new policy. Not only was he knowledgeable, professional, and very helpful. He literally walked me through a comparison of the two polices, explaining things as we went, and saved me almost two thousand a year for basically the same coverage. I was very impressed with Jose, and will gladly recommend him and State Farm to anyone needing auto insurance. Mario Quintero (Houston TX)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diana Sanchez

December 17, 2024

5  out of  5
rating by Diana Sanchez
"The representative who helped me with finding the best savings was Omar. I was very pleased with not only how he helped me save but how informative he was."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lindo Landry

December 13, 2024

5  out of  5
rating by Lindo Landry
"My insurance needs were taken care of by a very kind and professional team member named Omar. I was very frustrated with getting car insurance. He listened to my concerns and was able to put together an affordable policy in no time. Ms Martin's office staff are also very kind and efficient in helping me when Omar was not available to answer questions."
We responded:
"Lindo, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerry Burris

December 12, 2024

5  out of  5
rating by Jerry Burris
"Mr Omar was the greatest!"
We responded:
"Jerry, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. Thank you!"
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Mohammed Zaveri

November 18, 2024

5  out of  5
rating by Mohammed Zaveri
"Jose was very helpful Thanks"
We responded:
"Thank you for the 5-star review! We’re happy to be your good neighbor!! "
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Tiffany Suggs

October 29, 2024

5  out of  5
rating by Tiffany Suggs
"The customer service I received today was phenomenal! Omar was both professional and kind. 10/10 experience, thank you Omar!"
We responded:
"Thanks so much for your feedback, Tiffany! We appreciate you!!"
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Frederick Washington

October 12, 2024

5  out of  5
rating by Frederick Washington
"Exceptional service experience resolved any issues and concerns in a professional and caring manner Thank you Mercedes"
We responded:
"We truly appreciate your feedback, Mr. Washington! Thank you!!"
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Lucas Bryant

October 9, 2024

5  out of  5
rating by Lucas Bryant
"Kaleigh was so helpful and supportive of my wants and needs! Very good experience and service!"
We responded:
"Always our pleasure to help! Thank you for your feedback, Lucas!!"